Terms of Service
Payment terms, service guarantee, client responsibilities and liability. Everything that governs our working relationship.
Read Terms →Cancellation Policy
Free cancellation with 48+ hours notice. Clear refund tiers, rescheduling rules, and how to cancel or modify a booking.
Read Policy →Exclusion Policy
Conditions and items we cannot safely clean. Disclose these at booking to avoid deposit forfeiture on the day.
Read Policy →Privacy Policy
What personal data we collect, how we use and protect it, and your rights including access, correction and deletion.
Read Policy →